Payroll, Benefits and HR Operations Administrator

Telsource Corporation • Strongsville, OH

1d

About The Position

Acuative is a global IT solutions provider delivering managed network services, IT infrastructure support, and technology solutions to enterprise organizations. We take a client-first approach and focus on helping our customers scale securely and efficiently.

 Our success is driven by our people. We invest in professional development through ongoing training, mentorship, and hands-on learning. At Acuative, you’ll find a collaborative, high-performance culture built on professionalism, innovation, and shared success.

The Payroll, Benefits and HR Operations Administrator ensures the seamless execution of multi-state and international (Canada) bi-weekly payroll, comprehensive benefits administration, and HR operations. This role serves as a primary point of contact for employee inquiries regarding total rewards and maintains the integrity of our HRIS data throughout the employee lifecycle.

Requirements

• Bachelor’s degree in HR, Finance, Business, or a related field.
• 3+ years of experience in payroll processing and benefits administration.
• 2+ years data management of complex HRIS system.
• 2+ years of advanced experience specifically using ADP Workforce Now and reporting modules.
• Proficiency in MS Office Suite.
• Proven track record of maintaining a low error rate in high-volume, fast-paced environments.

Nice To Haves

• Direct experience managing self-insured health benefit plans.
• Intermediate to Advanced Excel skills (VLOOKUPs, Pivot Tables).
• Experience with ADP Reporting modules and custom field management.
• SHRM Certification.

Responsibilities

• Take ownership of the timely and accurate processing of bi-weekly payroll for multi-state U.S. and Canadian entities.
• Manage the administration of self-insured health plans, dental, vision, life insurance, and 401(k) programs.
• Create accurate reports through ADP and 401k reporting modules.
• Coordinate and assist in the administration of annual Open Enrollment (OE) process, including system configuration and employee communications.
• Maintain data integrity within ADP Workforce Now, processing all employee lifecycle changes (onboarding, promotions, offboarding).
• Facilitate and process government clearance activities and compliance documentation as required.
• Generate complex reports via ADP for internal audits and wellness program participation.
• Maintain the integrity of backup files and assist in auditing activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees