Payroll Associate 1

Acrisure-posted 3 days ago

Full-time • Entry Level

Onsite • Grand Rapids, MI

5,001-10,000 employees

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A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. To fuel that growth, we have another exciting opportunity as a Payroll Specialist . The Payroll Specialist is responsible for providing comprehensive support to our HR department and agency partners with a high degree of customer satisfaction, expertise, and timeliness.

This position is part of our dynamic payroll team to ensure efficient, timely and compliant payroll service deliverables.
The Payroll Specialist will provide outstanding customer service to our existing and newly acquired Agency Partners.
This role will have a solution oriented mindset and an ability to drive the creation of new ways of working, while understanding best practices and risk mitigation.
This position works as a key member of the Corporate Human Resources Operations Team.
Creating and maintaining strong relationships with stakeholders involving Agency Partners, HR Leadership, HR Business Partners, the Mergers & Acquisition team and members of the Finance and Accounting Departments, are critical to success in this role.
Reports payroll and tax issues and recommends system or process changes to improve go forward support of business needs.
Recommends process improvements, system enhancements and alternatives based on Agency Partner needs
Provides exemplary customer service in all encounters
Assists with training or knowledge transfer activities as needed
Practices proper maintenance of payroll records, and aids in the creation of W2 forms, along with other year-end requirements
Remains informed of multi-state tax (federal, state, local) requirements including tax adjustments and balancing issues, as well as other payroll regulations.
Possesses the ability to interpret and apply best practice to meet unique business needs
Provides concierge service in daily communication between Payroll Operations, Finance, HR Business Partners, Agency Partners, other vendor and employees.
Uses judgement to escalate matters when necessary
Manages workload including new agency payroll implementations and ongoing payroll support of the organization to ensure accuracy and compliance
Administers payroll tasks and activities to meet the unique needs of each Agency Partner including but not limited to Payroll data entry, data imports, computing and balancing payroll, auditing and posting, generating accounting data, distribution, reconciliations and reporting
Process and input employee changes such as deduction revisions, scheduled payments, benefit enrollments, form W-4 and banking information
Process and input other earnings required for payroll such as bonuses, commissions, vacation payouts, fringe benefit imputed income, etc.
Wage Attachments administration, coordinating with vendors and agencies as appropriate
Off-cycle check processing, voids and transaction follow-up
Audit of all inputs and results, utilizing preview and post payroll reports, performing error corrections as needed
Execute and utilize payroll reports as needed

Bachelor’s Degree in Human Resources, Accounting, or related field - or recognized equivalent in education and experience, required
Minimum of 2 years of experience managing, processing and/or consulting on payrolls, required.
Multi-state payroll experience, preferred
FPC or CPP Certification, preferred
Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
Workday and/or ADP experience a plus
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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