Payroll and Benefits Manager

CHELSEA PIERS LP • New York, NY

1d • $95,000 - $105,000

About The Position

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences. With four locations in NYC and growing, Chelsea Piers Fitness is redefining the luxury fitness experience. We are a community built on Empowerment, Purpose, Transformation, and Community. At Chelsea Piers Fitness, we’re more than a gym we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Requirements

• Prior HRIS system experience including payroll processing and system configuration — required
• Experience processing multi-location, multi-rate payroll in a high-volume environment
• Hands-on benefits administration experience, including open enrollment and carrier management
• Strong organizational skills and meticulous attention to detail
• Excellent written and verbal communication skills; comfortable working with employees at all levels
• High proficiency in Microsoft Excel and Microsoft Office suite
• Ability to commute to Chelsea and Brooklyn locations
• Comfortable operating as an individual contributor in a fast-paced, high-growth environment with evolving processes

Nice To Haves

• Prior Exerp experience or comparable club management platform — strongly preferred
• Familiarity with NetSuite or comparable ERP general ledger a plus

Responsibilities

• Full payroll processing in new HRIS system, including timecards, labor allocations, multiple pay rates, bonuses, retro pay, severance, and garnishments
• Processing department-specific payroll, including personal training commission and session-based structures
• Manual check processing, including NetSuite vendor setup, transaction coding, and coordination with Finance
• Year-end payroll processing — W-2s, 1095-Cs, Box 12DD reporting
• Payroll reporting and financial distributions across all club locations
• Reviewing and approving Personnel Action Forms (PAFs) for accuracy prior to payroll runs
• Monitoring time-off approvals and timecard submissions to meet payroll deadlines
• Managing I-9 compliance, documentation, and follow-up
• Configuring and maintaining payroll system settings within HRIS platform as CPF’s platform evolves post-PEO
• Monitoring employment statuses, pay rate changes, and terminations to ensure payroll accuracy and policy compliance
• Centralize Chelsea Fitness payroll to match CPFC club payroll process
• Ad hoc projects as needed
• Lead annual open enrollment end-to-end: plan configuration in HRIS system, rate and deduction setup, EDI file coordination with carriers, employee communications, and renewal coordination with Meridian Risk (external health insurance consultants)
• Administer ongoing enrollment changes, qualifying life events, and terminations
• Reconcile and submit carrier invoices across medical, dental, FSA, and voluntary plans
• Manage COBRA notifications, enrollments, and premium tracking
• Produce monthly census reports and eligibility audits
• Administer FSA and voluntary benefit plans
• Set up employee and employer contributions to the plan administrator
• Employer match reconciliation and correction of contribution discrepancies
• Annual non-discrimination testing coordination
• Form 5500 preparation and submission
• Coordinate and lead the annual 401(k) audit
• Process and track FMLA, PFL, and state disability applications
• Coordinate return-to-work timelines with managers and employees
• Bill and track benefit premiums for employees on leave
• Report workplace incidents to the carrier and gather required documentation
• Monitor case progress and coordinate with the carrier on payments and medical coverage
• Lead and coordinate the annual workers’ compensation audit
• Complete annual OSHA reporting and maintain required employment postings
• Support ACA, EEO-1, and other federal and state compliance filings
• Provide significant support to Finance & People Ops leadership in the transition to new HRIS – target transition date of 7/1/26
• Manage health benefit (medical/dental/vision) re-enrollment onto new plan for employees currently on benefits + any new enrollers
• Manage employee re-enrollment into other voluntary benefits (e.g. 401k/retirement, commuter benefits, etc.)
• Work closely with Finance manager to understand entire payroll process
• Serve as the HRIS side operational lead for the integration project
• Partner with Finance and the NetSuite administrator to map payroll data to GL accounts, departments, and cost centers
• Configure and test payroll GL export files to ensure accurate multi-entity coding
• Identify and resolve data mapping discrepancies between systems
• Document the integration workflow and maintain it as CPF’s chart of accounts evolves

Benefits

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees