Payments Sales Engineer

Text • Princeton, NJ

7d

About The Position

The Payments Sales Engineer is the technical lead for pre-sales payments opportunities. This role partners closely with the Payments Sales Consultant to run technical discovery, uncover a customer’s payments infrastructure and integration requirements, and translate that discovery into clear scope and implementation-ready documentation. The objective is to remove ambiguity from the sales process, answer implementation-related questions with confidence, and deliver clean handoffs to the Implementation team so customers can launch quickly with fewer surprises.

Requirements

• 5+ years in a customer-facing technical role (Sales Engineer, Solutions Consultant, Implementation Consultant, Technical Account Manager, or similar) supporting complex B2B solutions.
• Strong payments infrastructure fundamentals: gateways, processors/acquirers, sponsor banks, payment facilitator concepts; card + ACH rails; authorization/settlement; disputes/chargebacks at a working level.
• Demonstrated ability to lead technical discovery: map current-state architecture and workflows, identify constraints, and surface clear integration requirements.
• Proven ability to produce implementation-ready scope and requirements documentation (assumptions, dependencies, risks, acceptance criteria) and hand it cleanly to delivery teams.
• Working understanding of risk and fraud controls commonly used in payments ecosystems (monitoring, rules, velocity controls, identity signals, return/chargeback workflows) and where those tools sit in the stack.
• Strong technical communication: able to run deep-dive calls, explain tradeoffs, and tailor explanations for both technical and non-technical stakeholders.

Nice To Haves

• Experience selling into collections, consumer finance, or lending environments.
• Familiarity with text-to-pay / SMS engagement and the compliance expectations that come with regulated communications.
• Experience with service fee / convenience fee models (or adjacent pricing constructs) and customer-facing positioning.
• Direct experience working with payment partners (processors, gateways, ISOs, sponsor banks) and navigating onboarding/implementation dependencies.

Responsibilities

• Own technical discovery for payments opportunities to understand the customer’s current payments stack, workflows, and constraints.
• Ask sharp, structured questions to uncover integration requirements across payment flows, tokenization, security/compliance, reporting/reconciliation, and exceptions (declines, disputes, returns).
• Translate discovery into clear requirements and scope documents (assumptions, dependencies, risks, acceptance criteria) in partnership with the Payments Sales Consultant.
• Lead customer-facing technical solutioning conversations, explaining implementation options and tradeoffs in plain language.
• Produce implementation-ready handoff artifacts and coordinate with the Implementation team to confirm scope, milestones, and readiness.
• Support pre-launch testing and early go-live troubleshooting as needed to ensure a smooth transition from sale to delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed