Payments Risk & Compliance Analyst

PracticeTek

10h • Remote

About The Position

PracticeTek is on a mission to revolutionize healthcare practices effortlessly, serving as the Trusted Partner in retail healthcare. It is one of the largest retail-healthcare tech providers in North America, offering a comprehensive suite of solutions from pre-encounter workflows to payment systems for over 40,000 clinics worldwide across Chiropractic, Wellbeing, Vision, and Dental providers. The company values consistent care, staying ahead, a market-in approach, effortless experiences, open ownership, and doing right in every decision. Employees at PracticeTek get to shape the future of healthcare with evolving technology solutions, collaborate with passionate teams, see their impact by simplifying care delivery, and grow their careers in an environment that fosters curiosity, collaboration, and continuous development. The company is excited to consider remote candidates for this role, with a dynamic hybrid setup available for those based in Las Vegas, NV; Green Bay, WI; or San Diego, CA, involving three days in the office and the rest working remotely.

Requirements

• 2–4 years of experience in payments risk, merchant onboarding, PayFac, or acquiring environments
• Working knowledge of KYC, OFAC, and FinCEN requirements, with the ability to follow established compliance and onboarding processes
• Foundational understanding of chargebacks, merchant funding, and settlement flows
• Strong analytical and detail-oriented mindset, with the ability to assess information accurately and exercise sound risk judgment
• Ability to manage a high volume of reviews while maintaining accuracy and meeting SLAs
• Experience using tools such as Salesforce and Excel to manage and track merchant data
• Clear written and verbal communication skills, with the ability to work effectively with internal teams and external merchants

Nice To Haves

• Experience in a PayFac model with exposure to both merchant underwriting and ongoing risk monitoring
• Demonstrated ability to assess merchant risk, including evaluating business models, transaction behavior, and supporting documentation
• Experience identifying and escalating risk signals such as unusual processing patterns, excessive chargebacks, or documentation discrepancies
• Familiarity with implementing or supporting risk mitigation actions (e.g., reserves, holds, account reviews)
• Experience working in a fast-paced, high-growth SaaS or fintech environment

Responsibilities

• Perform risk-based reviews of merchant applications, validating data accuracy, completeness, and compliance with PayFac and processor requirements prior to onboarding
• Conduct KYC, OFAC, and beneficial ownership verification, identifying discrepancies, fraud indicators, and documentation gaps that require resolution before approval
• Monitor merchant portfolios post-onboarding, analyzing transaction behavior, chargebacks, and processing trends to proactively identify emerging risk
• Recommend and support risk mitigation actions (e.g., reserves, holds, account reviews) to protect the business from financial and regulatory exposure
• Partner cross-functionally with Payments, Support, and Operations to resolve merchant issues, communicate requirements, and ensure a seamless onboarding and funding experience

Benefits

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day
• May be eligible for additional compensation such as bonuses or equity, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees