Payments Compliance Analyst

SRS Acquiom • Denver, CO

4h • Hybrid

About The Position

The Payments Compliance Analyst plays a critical role in ensuring accurate, timely, and compliant processing of payments and related financial activities. This position requires strong attention to detail, diligence towards risk mitigation, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. The purpose of this position is to evaluate fraud concerns and collect the appropriate documentation to clear false positive exceptions and mitigate risk. This position also works heavily with individual transactions and corresponds regularly with bank contacts. Aptitude for reconciliation and reporting is also crucial to be successful in this role.

Requirements

• Bachelor’s Degree preferred, or 2-5 years of related business experience in operations or production services, preferably in the financial services industry
• Knowledge of handling discrepancies and resolving variances related to bank reconciliation items
• Clear communication with internal teams and external stakeholders
• Excellent interpersonal and presentation skills
• Self-motivated, self-starter with the ability to work independently or as part of a team
• Strong attention to detail
• Proficient with Microsoft Office Products (Project, Excel, Word, PowerPoint)
• Strong project management, detail-oriented, discretion, and excellent communication skills will be essential in this role, as interaction with sophisticated investors and handling of PII will be on-going
• Should be able to work in a fast-paced environment and be able to handle multiple transactions at once

Nice To Haves

• Positive attitude
• Collaborative
• Operates with the highest integrity
• Ability to prioritize and multitask
• Understanding of ACH, SWIFT, FX payments, and anti-money laundering (AML) protocols
• High level of accuracy in reviewing transactions and identifying errors
• Intermediate to advanced knowledge of Excel, including formulas and pivot tables
• Familiarity with bank compliance processes

Responsibilities

• Interact with security holders via email and phone to resolve user/account validation flags
• Diligently evaluate exception materials to resolve user/account validation flags and fraud concerns
• Prepare and send reports to bank partners for security holders who choose to split payments while completing Clearinghouse
• Complete daily bank reconciliation reports and identify remedies for exception items
• Prepare monthly internal account reconciliation reports and complete the fee sweeping process for wire and check fees charged during the previous month
• Act as the point of contact between internal and external customers and banking partners for questions related to delayed outgoing and incoming funds
• Work with internal teams to process transfers of interest in a timely manner
• Take ownership of individual transactions and act as the go-to for questions from security holders and co-workers alike
• Identify and implement process improvements to enhance the customer experience, reduce operational risk, and improve efficiency
• Maintain and support a flexible schedule based on the speed of the deal and the needs of the client, which may include evening or weekend hours where needed

Benefits

• Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
• A 401(k) with a 4% company match to keep your future on track
• Discretionary time off - take the time you need, when you need it
• Employer‑paid life insurance, with the option to add extra coverage for peace of mind
• Employee Assistance Programs for confidential support when life gets complicated
• Discounted pet insurance (because furry family members count, too)
• A fitness credit to back your health and wellness goals
• Pre‑tax plans for dependent care, transportation, and flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level