Payments Merchant Services Business Development - Vice President

JPMorgan Chase & Co.•San Francisco, CA

28d

About The Position

Join our Payment Sales team and help shape the future of payments at JPMorgan Chase. In this role You’ll play a key role in driving business growth and delivering impactful solutions. As a Merchant Services Business Development Vice President in the Payments Sales team, you will be an individual contributor supporting some of the most significant clients within JPMorgan Payments. In this client-facing role, you’ll partner with Global Corporate Banking, JPMorgan Payments, and Treasury Services to identify, qualify, and advance merchant services opportunities. You will develop and execute go-to-market and account plans across technology sub-verticals such as software (SaaS platforms, developer tools, cloud services, cybersecurity), direct-to-consumer technology (ecommerce brands, marketplaces, connected devices, wearables, consumer apps), and fintech (B2B platforms, payment processors, ISVs, and marketplaces). Your work will help shape client strategies, coordinate internal partners, and maintain a healthy pipeline to drive new business growth, while contributing to a collaborative and high-performing team culture.

Requirements

Five or more years of experience in a customer-facing merchant services, acquiring, or payments role
Experience with strategic sales practices including buyer mapping and influence building
Demonstrated ability to learn in new and fast-paced environments
Strong verbal and written communication skills; able to synthesize information and present clearly
Collaborative, team-oriented approach with ability to work across functions and cultures
Familiarity with software, direct-to-consumer technology, and B2B payment flows, including card-not-present, ecommerce, omnichannel, recurring/subscription billing, marketplaces, and tokenization
Working knowledge of pricing and economics (such as interchange and assessments), risk and fraud, chargebacks, and disputes
Experience coordinating cross-functional teams on complex sales pursuits

Nice To Haves

Experience with Salesforce pipeline management and dashboard/report building in Excel
Exposure to enterprise-level clients in the technology or fintech sector
Understanding of go-to-market strategies for payments solutions
Ability to adapt communication style for different audiences
Executive presence and ability to influence senior stakeholders
Curiosity and eagerness to learn about emerging trends in payments and technology

Responsibilities

Partner closely with bank coverage teams and JPMorgan Payments Treasury Services to develop account and call plans that position end-to-end solutions
Lead merchant account strategy for a given Payments or Bank coverage team
Support prospecting, meeting preparation, and follow-ups; help craft proposals, pitch materials, and RFP responses tailored to each sub-vertical’s payment needs
Coordinate with product, pricing, legal, and risk partners on deal structuring and diligence; facilitate smooth handoffs to implementation teams
Conduct market and competitive research to identify trends, client needs, and whitespace opportunities within each sub-vertical
Collaborate with Product to deliver payment solutions customized to meet client needs
Support evolution of our product sets with informed, data-supported, and actionable product/feature recommendations and upgrades
Maintain accurate pipeline hygiene and reporting in Salesforce; build dashboards and reports in Excel as needed
Track and communicate progress against goals; provide regular updates to stakeholders
Invest in ongoing professional development through internal and external learning resources