Payments-Digital & Design AI Product Associate

JPMorganChase•Chicago, IL

13h

About The Position

As a Product Associate in JPMorgan Access, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Requirements

2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
Developing knowledge level of the product development life cycle
Exposure to product life cycle activities including discovery and requirements definition
Emerging knowledge of data analytics and data literacy
Experience in leveraging artificial intelligence technologies to enhance search functionalities and chatbot user experiences. Familiarity with machine learning models and natural language processing techniques is essential.
Experience in working collaboratively with engineering, data science, and UX teams to implement AI-driven solutions.
Ability to communicate complex AI concepts to non-technical stakeholders.
Proficient in analyzing data and AI performance metrics to inform decision-making and continuous improvement of search algorithms.
A forward-thinking mindset with a passion for staying abreast of AI advancements and search industry trends, adapting strategies to leverage emerging technologies.

Nice To Haves

Demonstrated prior experience working in a high matrixed, complex organization

Responsibilities

Supports the development of our product strategy and roadmap
Collects and analyzes metrics on product performance to inform decision-making
Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Manage and document model annotations performing and/or approving model evaluations as needed per AI governance policy.
Assist in maintaining backlog and facilitating discussions as needed across stakeholders to address issues, clarify requirements.
Ensure product launch activities are planned and executed per rollout strategy.
Create, maintain and publish product metrics and reporting
Assist with AI Governance activities as needed