Payments Analyst

Hyphen Solutions

About The Position

Build Your Future with Hyphen While Our Clients Build Homes with Your Support. We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain. GENERAL DESCRIPTION: The Payments Analyst position will be responsible for working with various departments to ensure timeliness and accuracy of payments processed through Hyphen Wallet, our payment processing tool. Responsibilities of the position include duties related to customer support, treasury management, general ledger accounting, and financial analysis. The ideal candidate will have some exposure to each of these areas, have strong written and verbal communication skills, and the ability to excel in an environment of change and growth.

Requirements

Adapts well to dynamic environments
Strong verbal and written communication skills
Ability to work well in team-oriented environment
Ability to handle multiple tasks and adapt to a fast-paced changing environment.
Honesty.
Respect.
Passion

Responsibilities

Monitor daily batch processing to ensure all payments are captured accurately
Reconcile payment activity across multiple bank accounts
Primary contact for customers needing support locating a payment, missing a payment, receiving overpayments, etc.
Provide detail to team, other departments, and clients to resolve payment issues
Notify appropriate personnel of trends or problems with specific payers, contracts, or fee schedule adherence
Process stop-payment requests, complete positive pay review, and perform other necessary payment review daily
Proactively identify, monitor, and follow up with users having difficulty with the applications
Assist in testing of new accounts by initiating necessary transfers, ACH, and wire activity
Review account, transaction, and bank statements; investigate; adjust and plan necessary corrective action
Create journal entries to ensure proper adjustment to account balances at month-end