Payment Specialist

Commerce Bank•Kansas City, MO

39d•$21 - $27•Onsite

About The Position

The main purpose of this job is to meet critical deadlines in the department to make sure important files are delivered to and received from the appropriate systems in a timely manner. If you'd like a job where you can help keep money flowing quickly and efficiently, this might be the job for you. As a Payment Specialist you'll be responsible for meeting critical deadlines in the department to make sure important files are delivered to and received from the appropriate systems in a timely manner. You'll also work with Commercial Customer Support and Treasury Services to respond to customer inquiries and help to resolve any problems. If you're a stickler for details and are good at working fast, we'd love to talk.

Requirements

Basic knowledge of bank operations
Basic understanding of Mainframe/TSO facilities
Basic analytical and problem-solving skills
Strong typing skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel and Outlook
High School Diploma or equivalent combination of education and experience required
1+ year banking operations experience required

Nice To Haves

Associates degree preferred
Experience with ACH processing rules and regulations preferred

Responsibilities

Responsible for all tasks for department files that are ready for processing
Ensure critical deadlines are met and all files are delivered and/or received in a timely manner
Set up and maintain customers
Work with internal teams to respond to any customer questions and resolve any problems
Handle any customer inquiries regarding department products
Investigate when files are not delivered promptly and distinguish the cause by working with Information Technology (IT), management, and/or vendors to locate problems and solutions
Determine if late files should be accepted
Perform special projects assigned by management
Train other staff members on department functions
Perform other duties as assigned