Payment Services Specialist

DePauw University•Greencastle, IN

37d•Onsite

About The Position

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled. This position is not eligible for immigration sponsorship at this time. Management of University billing and collection of payments. Keep updated and implement new rules and new and/or changing regulations. This position works full-time in the office. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Accountability - Ability to accept responsibility and account for his/her actions.
Accuracy - Ability to perform work accurately and thoroughly.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Reliability - The trait of being dependable and trustworthy.
High School Diploma or GED (General Education Degree) required.
Minimum of three years recent banking and/or basic accounting experience required.
Proficiency in Excel and Microsoft Word.
Ability to write and speak effectively with groups of students, or employees within the University.
Ability to read, listen to and comprehend instructions, correspondence, and memos.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Nice To Haves

Associate's Degree (two-year college or technical school) preferred.
Workday experience helpful.

Responsibilities

Data entry and transferring of payments
Answer phone and email questions
Transact processing/Maintenance
Collections processing for current records and student loan records (including litigation and bankruptcy situations)
Create & maintain account balance lists and applying holds when appropriate
Participate on implementation team of new ERP system as needed
Maintain confidentiality in all tasks
Web page maintenance, as needed
Other duties as assigned

Benefits

medical, dental and vision insurance
Basic Life insurance, Accidental Death & Dismemberment (AD&D) and Long Term Disability are paid for by DePauw University.
Full time employees may elect to purchase additional voluntary life insurance for themselves and their dependents.
Additional voluntary benefits, Tuition Remission and Exchange, as well as Relocation Allowance are also employee benefits.
retirement savings plan
employee discounts and access to University resources
Vacation Time, Personal Time (hourly) and Sick Time policies
Cigna Employee Assistance benefit is available to all employees and their households.
Welch Fitness Center and wellness classes
Indoor Tennis and Track Center
University Libraries
Peeler art galleries
Green Center for the Performing Arts events and programs
Ubben lecture series
Free athletic events
Bookstore and Starbucks (Greencastle) discounts
Employee discounted meal plan
Free parking
Nature park, including walking and biking trails
Personal duplicating and printing discounts