Payment Processing Rep

Orthosynetics Inc • Metairie, LA

20h

About The Position

As a Payment Processing Representative, you will play a critical role in ensuring the accurate and timely processing of financial transactions within our organization. Your primary focus will be to manage insurance payment workflows, verify transaction details, and resolve discrepancies to maintain the integrity of our payment systems. You will collaborate closely with internal teams and external partners to facilitate smooth payment operations and support customer inquiries related to payments. This role demands a high level of attention to detail, strong organizational skills, and the ability to work efficiently under deadlines. Ultimately, your efforts will contribute to maintaining customer trust and supporting the company’s financial health through reliable payment processing.

Requirements

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in payment processing, financial services, or a related field.
• Proficiency with Microsoft Office applications.
• Strong numerical aptitude and attention to detail.
• Excellent communication skills, both written and verbal.

Nice To Haves

• Background in customer service or dispute resolution within a financial context.
• Ability to analyze data and generate reports using spreadsheet or database tools.
• Prior experience in a fast-paced financial or banking environment.

Responsibilities

• Process and verify payment transactions accurately and efficiently according to company policies and regulatory requirements.
• Investigate and resolve payment discrepancies, errors, or delays by coordinating with internal departments and external financial institutions.
• Respond promptly to customer inquiries regarding payment status, issues, or disputes, providing clear and professional communication.
• Maintain detailed records of payment activities and prepare reports to support auditing and compliance efforts.
• Continuously monitor payment processing systems for potential issues and suggest improvements to enhance operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED