Payment Associate

City of New York • New York City, NY

11d

About The Position

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Administration and Planning Division is responsible for managing and overseeing administrative and operational services for the agency. This includes the daily management of the Offices of Financial Management, Purchasing and Contracts, Operational Services, and Diversity and Inclusion. The Office of Financial Management is responsible for monitoring and controlling the agency’s finances. This includes the development and management of annual expenses and capital budgets, accounts payable, travel requests, and other payments. The division also includes the Assigned Counsel Plan (ACP) Payments Unit, which is responsible for processing payment vouchers for 18-b attorneys and experts. DOF’s Financial Management, Assigned Counsel Plan Unit, is responsible for paying attorneys, legal experts, and other consultants, who submit vouchers for professional services rendered. This unit also compensates professionals who represent indigent clients pursuant to section 722-c of the County Law, in family and criminal matters.

Requirements

• IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR SUBMIT PROOF OF BEING ON CLERICAL ASSOCIATE EXAM LIST #3120 (UNDER BRIDGE EXAM #3971), ARE ENCOURAGED TO APPLY.
• PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR ON EXAM LIST#3120.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Assist the unit supervisor with resolving complex attorney/expert issues.
• Review and analyze problems presented by vendors and devise pertinent solutions.
• Resolve payment issues efficiently and promptly contact vendors to inform them of their status.
• Confirm court appearances with the case information found in the OCA/UCMS computer database.
• Review hours requested for each voucher’s billing activities.
• Correspond with vendors, Criminal, Supreme, and Family Court judges, Jurists, and other court staff, via email, written correspondence, or by telephone.
• Inspect vouchers against the ACP cases system, to ensure that the information on the voucher is correct, review calculations and apportionment percentages, for voucher validation.
• Assist with user testing in new ACP Cases system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees