Payment and Reconciliation Specialist

Hunt Regional Healthcare•Greenville, TX

15d

About The Position

Specializes in receiving, recording and reconciling all patient payments and departmental funds received throughout the Hospital District. Responsible for timely, intact, and accurate processing of hospital cash to the Patient Accounting system as well as postings to the General Ledger (G/L) for specific departments. Post payment transactions on a daily basis. Responsible for reconciliation of the bank lockbox, which includes completing the Cash spreadsheet indicating reconciliation between the lockbox and the Hospital Information System. Requires analytical skills, and a thorough understanding and working knowledge of all phases of Patient Financial Services (PFS). Ability to balance by end of batch posting, meeting deadlines and identifying errors. Good communication and public relation skills are a must for this position.

Requirements

High School graduate or GED
One year's experience in a hospital, insurance or office environment.
None
Ability to interpret and generate written correspondence utilizing proper grammar, spelling and composition skills. Computer knowledge required. Ability to operate office equipment, such as copy machines, fax machine and printers.
Demonstrated professional conduct and meticulous attention to detail.
Documenting revenue from patient payments and insurance reimbursements. Must be able to work independently with minimal supervision. Must have good written and verbal communication skills.

Nice To Haves

Strong knowledge of excel and banking reconciliation preferred. Experience with automated systems preferred. Medical terminology preferred. Some college preferred.

Responsibilities

Process credit card payments made by insurance one-time pay cards.
Perform the daily bank transaction upload and remit postings in a timely manner working in conjunction with the AR Analyst.
Monitor all bank related collections and daily bank deposits for account payments and General Ledger payments.
Disseminate all posted remits to the appropriate assigned Collector immediately following posting.
Review the posting accuracy of remittances and reconcile to the appropriate remit time period.
Reconcile posting batches with the bank deposits and document on the Daily Payment Posting Log.
Research and maintain current Unapplied Cash account weekly.
Responsible for timely and accurate processing of General Ledger payments.
Process live checks received via the Lock-box scanning application.
Maintain the monthly payment reconciliation, within the Bank application (i.e. HealthLink) including Lock-box and all Automated Clearing House (ACH) deposits.
Ensure that entries relating to Electronic Funds Transfer (EFT) and Check payments are recorded timely and accurately (i.e. same month).
Assist with researching, explaining and resolving any posting variances. Involve PFS Leader when needed.
Review payment reconciliation with Patient Accounts Manager each month and explain plan of action for resolving all variances.
Assist Collectors in resolving any payment posting variances.
Communicate current and month-end reports for carry over and posting status.
Promote and demonstrate excellent customer service at all times with internal and external customers to include patients, family members, physicians, co-workers and all other customers.
Communicates effectively and expresses ideas clearly, actively listens and follows appropriate channels of communicating.
Adaptable and responsive to change.
Uses time clock accurately and is punctual on a consistent basis.
Demonstrates a positive attitude in all assigned task and towards others.
Follows "Call-In" policy by notifying PFS Leader of absence.
Absences during evaluation period: 0-6 Occurrences = Meets Requirements. 7 or more Occurrences = Does not meet requirements.
Adheres to hospital and department dress code. Maintains a professional appearance at all times.
Consistently contributes to the achievement of excellence in healthcare through the quality and caring values of the mission and vision of Hunt Memorial Hospital District.
Perform special duties and projects as assigned.