Patrol Officer Lake West

University Hospitals•Willoughby, OH

About The Position

The patrol officer is responsible to help ensure the safety and welfare of patients, visitors and other staff members of UH. Helps to keep the hospital and grounds a safe environment free of theft and other criminal activities. Exercises independent judgment when dealing with potentially dangerous or unusual situations while exercising safety practices and procedures. Can work under stressful, high risk conditions. Relates to and works effectively with people of diverse cultural, economic and ethnic backgrounds

Requirements

High School Equivalent / GED (Required)
Good written and oral communication skills ability to work outdoors in any type of weather (Required proficiency)
Basic computer skills (Required proficiency)
Driver's License (Valid) (Required)
Private Security Certificate with Firearms from Ohio Peace Officer Training Commission (Preferred) and Applicants not having certificate will be expected to successfully pass the Ohio Peace Officer Training Program for Private Security within 18 months of hire. Training Program paid for by UH. (Required) or Ohio Peace Officer Certificate (Required)
Certifications not required for those hired prior to 2/1/2020

Nice To Haves

Private Security Certificate with Firearms from Ohio Peace Officer Training Commission (Preferred)

Responsibilities

Patrols assigned area for unusual or criminal activity or conditions that may endanger public safety while maintaining high visibility. Conducts security checks.
Is approachable and offers assistance when needed by patients, visitors, guests or other employees.
Responds to emergency calls appropriately
Prepares and processes required reports in a timely manner.
Maintains security of assigned zone to ensure safety of medical staff, employees, patients and visitors.
Communicates with patients, visitors, and staff to gather information
Courteously and promptly assists other employees, visitors or patients when incidents occur.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.