Patient Visit and Communication Specialist

UNDERBITE MANAGEMENT CORP•Greenwich, CT

About The Position

The opportunity to join the Old Greenwich Dental Center team is now available and poses the prospect for you to be a part of our journey to learning and success. If you are ready to take your career to the next level and also gain a wonderful “Work Family”. Apply Today! We are so excited to share this opening for a Patient Visit and Communication Specialist! The primary role of a patient visit and communication specialist is to get patients to schedule and warmly connect with them during their time spent in the office. The PCS/PVS should demonstrate a welcoming and approachable disposition to each patient on the phone and in person, providing the best possible ‘first impression’ and overall patient experience in the office. Our busy dental office will keep you motivated while providing a rewarding and exciting career.

Requirements

2 years of experience as a front desk receptionist in a dental office.
Excellent communication skills.
Self-motivated, Positive 'Can-Do' Attitude. Being ready, available, and willing to get the job done, and done well.
A Team player mindset.
The ability to create a great ‘First Impression’ for patients through professional, friendly, and hospitable interaction.
Excellent phone conversion skills
Knowledge of Open Dental or Dentrix software (preferred)
Excellent time management skills
Demonstrates knowledge of dental terminology, technical skills, and equipment.
Excellent computer skills.
Experience and dedication
Dependable
A can-do perspective
A proactive nature
An “Optimistic” outlook
A strong sense of ownership
Integrity
A passion for helping people
A “Growth” mindset
Good old-fashioned “Hustle”
The desire to grow a long-term career with us

Nice To Haves

Knowledge of Open Dental or Dentrix software

Responsibilities

Get patients to schedule
Warmly connect with patients during their time spent in the office
Demonstrate a welcoming and approachable disposition to each patient on the phone and in person
Providing the best possible ‘first impression’ and overall patient experience in the office