Patient Communication Specialist

Park Dental • Minneapolis, MN

19h

About The Position

The Patient Communication Specialist is responsible for supporting multiple practices with phone coverage and scheduling of appointments to provide service excellence to our patients.

Requirements

• Minimum high school diploma

Nice To Haves

• Customer service experience
• Ability to type 30 words per minute
• Effective communicator and team player
• Call center experience
• Computer skills

Responsibilities

• Provide quality patient service through effective communication and personal attention, using appropriate communication strategies and taking the appropriate partners to resolve patient questions and issues
• Receive inbound calls from current and potential patients
• Respond to email requests from current and potential patients
• Schedule patient appointments in the first available opening through the use of patient call lists

Benefits

• Park Dental offers competitive compensation, a generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching.
• Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Associations Give Kids a Smile Day, the American Heart Association Heart Walk, and Mission of Mercy.
• Each practice participates in events in their local communities too!
• New team members receive comprehensive training and one-on-one mentoring to set you up for success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees