Patient Transporter, Full-time 2nd Shift

University of Texas Southwestern Medical Center•Dallas, TX

28d•Onsite

About The Position

The Transporter works under general supervision to Patient Transport Manager, Administrative Supervisor and Operations Supervisor. This role is an in-facility position moving patients within the facility via wheelchair or hospital bed. The Transporter ensures that established safety procedures are followed throughout the transportation process. Monitors the proper functioning of all transportation equipment on a daily basis. Knowledge of patient safety, basic transportation equipment, infection control processes, clerical skills, excellent telephone etiquette, and good communication and organizational skills. This is 2nd shift starting between 11:30 AM and 3 PM. Hours worked after 5 PM pay a shift differential. This role will require working some weekends and holidays.

Requirements

High school graduation or GED required.
Basic Life Support (BLS), course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by the first day of employment is required.

Nice To Haves

Six (6) months customer service experience preferred.

Responsibilities

Maintains friendly, efficient service attitude towards patients, clients and co-workers.
Follows all department and hospital policies and procedures and to promote patient care.
Provides transportation of patients and items to various areas of the institution to facilitate patient care.
Safely moves patients with traction, IV's, drainage apparatus, oxygen and other encumbrances.
Greets patients and family members professionally and identifies oneself.
Verifies patient identification, using two methods (patient name and patient date of birth).
Explain where patient is going.
Maintains patient/family confidentiality (HIPPA).
Participates in teaching of patients and families.
Provides appropriate information regarding transport.
Maintains skills and training as necessary to provide required service.
Transports patient using appropriate equipment, transfer techniques, and procedures to ensure patient safety.
Recognizes emergency situations, records unusual conditions, and initiates code procedures if needed.
Arrives to meetings on time and participates in Monthly Meetings and/or educational activities.
Ensures that the customer departments are notified of delays, cancellations, and changes in the mode of transportation, as appropriate.
Relays this information to the dispatcher in a timely manner.
Knows the locations within the hospital facility and uses safe, efficient routes to and from all locations.
Follows dispatcher's instructions as assigned and accurately logs trips as required.
Maintains proper cleanliness of equipment and reports equipment-needing repairs.
Transports bodies to the morgue in a timely manner and ensures completion of proper documentation.
Ability to answer questions from patients, guests, and vendors.
Directs these inquiries (as necessary) to appropriate channels in a professional way.
Ability to train new employees, providing day-to-day job assistance; teaching and coaching new transporters on Patient Transport policies and procedures, as well as Infection
Control guidelines and Customer Relations skills.
Uses proper codes and etiquette while communicating on phones.
Follows proper department policy regarding phones by keeping phones clean, charged and secure.
Reports to work on time and as scheduled; completes work within designated time.
Must be able to work a flexible schedule, including weekends and holidays.
Complies with dress code and uniform standards for department.
Performs other duties as assigned.

Benefits

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work.

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