Patient Transport Dispatcher - PT - Nights - MHW

Memorial Healthcare • Pembroke Pines, FL

5d • Onsite

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Provides dispatching services for patient transporters. Transports patients as needed.

Requirements

• High School Diploma or Equivalent (Required)
• BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
• BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
• BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
• Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
• No prior work experience required.

Responsibilities

• Performs all duties outlined in the patient transporter job description as needed.
• Responds to customer service complaints or unusual occurrences and escalates concerns to transport leadership as appropriate.
• Receives customer requests for patient transport services and enters information into appropriate database.
• Assists with training new patient transport employees.
• Triages patient transport requests according to urgency and dispatches staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees