Patient Transition Coordinator

Residential Home Health and Residential Hospice•Lapeer, MI

About The Position

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Transition Coordinator will facilitate and monitor the referral workflow from the facility setting to home. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path. Our high value rewards package: Up to (22) paid holiday and personal days off in year one DailyPay: Access your money when you want it! Industry-leading 360 You™ benefits program Company paid emotional health and wellness support for you and your family Adoption assistance Access to Ramsey SmartDollar Certain benefits may vary based on your employment status. What you’ll do in this role:

Requirements

Maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
Ability to handle and maintain confidentiality and have strong attention to detail.
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Nice To Haves

Bachelors degree preferred.
One plus years of customer service or sales experience.
Proven ability to interact with individuals at all levels of the organization
Strong interpersonal skills.

Responsibilities

Organize, track, and build a complete medical record for appropriate patient transition to the home health providers; and confirm start of care for each patient referred.
Obtain complete/accurate demographic information, medical history including diagnosis for care and primary care physician information.
Introduce Company to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.
Identify all post-acute care needs and collaborate with the Account Executive.
Travel to facilities, doctors’ offices, and hospitals to collect orders and face to face encounter documentation as required.
Track/follow current patients admitted to facilities.
Complete the transition of care.