Patient Support Specialist
MIDSTATE SKIN INSTITUTE, LLC•Lutz, FL
•Onsite
About The Position
This is a full-time position (40 hours per week) with benefits including health care coverage, paid time off, 401k and more. This position reports to the Office Manager.
Requirements
- High school diploma or equivalent
- customer service skills
- basic computer and data entry skills
- multi-tasker
- patience
- able to handle stress
- positive attitude
- team player
- takes initiative
- able to explain things to patients
- problem solver
Nice To Haves
- Knowledge of Nextech and Klara systems
- upbeat personality
- quick learner
Responsibilities
- Greets patients, performs check-in and check-out procedures
- Answers patient inquiries by phone or in-person
- Provides patients with appropriate paperwork used to collect information
- Makes updates to patient files
- Able to keep important patient information confidential
- Processes patient payment for products and/or services provided
- Schedules and confirms patient appointments
- Verifies insurance eligibility and referral status
- Regularly check email, voicemail, PracYakker, Spruce, and any other communication systems and ensure timely responses to requests
- Other duties as assigned
Benefits
- health care coverage
- paid time off
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
