Patient Services Supervisor

Metz Culinary Management • Buffalo, NY

60d • Onsite

About The Position

Metz Culinary Management is growing and we have openings for a Rock Star Patient Food Services Supervisor who shares our passion for Food and Service. The primary focus of our Patient Services Supervisor is assisting with the overall leadership of the Server Team and oversight of the Patient Experience, ensuring amazing food, unexpected service and the ability to engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction. A successful candidate will have a strong knowledge of the importance of Customer Relations, Dining Experience, and Employee Management. Experience is desired in a healthcare setting with patient/resident dining service hands on knowledge. Hospitality is key along with outstanding communication skills. Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success. As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry. We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.

Requirements

• Healthcare Patient/Resident Food Service experience desired
• Employee leadership skills
• AMAZING Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports and letters

Responsibilities

• assisting with the overall leadership of the Server Team
• oversight of the Patient Experience
• ensuring amazing food
• unexpected service
• engage with our patients to utilize the ordering system and/or assist in the menu selections and follow up to ensure satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees