PATIENT FOOD SERVICES SUPERVISOR

Compass Group•Bridgeport, CT

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.Job Summary As a Patient Services Supervisor, you will help support the successful daily operations and customer service functions of the Food & Nutrition Services Department. This is an exciting opportunity for an energetic, entry-level manager seeking to build a career within the food service industry.

Requirements

Minimum of 2 years of food service experience.
Background in restaurants, hotels, corporate dining, education, military, health care, or other food service operations.
General knowledge of food trends with attention to quality, production, sanitation, food cost controls, and presentation.
Strong interpersonal skills and a warm, engaging personality are essential, as creating a positive and supportive patient experience is critical to meeting client expectations.
Be able to build rapport quickly, communicate with empathy, and maintain professionalism in a fast‑paced, patient‑focused environment.
Strong supervisory, leadership, management, and coaching abilities.
Excellent written and verbal communication skills with the ability to interact effectively with management, clients, customers, and team members.
Proficiency with MS Office applications, including Word, Excel, PowerPoint, Outlook, and internet navigation.
Able to work a flexible schedule, with ability to adjust hours based on departmental needs, patient census levels, staffing demands and operations priorities.

Nice To Haves

ServSafe Certification preferred.

Responsibilities

Ensure patient and client satisfaction by meeting and exceeding stated expectations.
Provide menu alternatives as permitted within prescribed diets, taking into account food allergies, sensitivities, and cultural, ethnic, or religious preferences when patients request additional selections.
Collaborate with nursing staff and evaluate, on a daily basis, patient meal selections, tray accuracy, tray delivery, and retrieval processes.
Address and resolve patient concerns or complaints promptly, escalating to a supervisor as appropriate.
Assist with all food service–related activities, with primary involvement in patient meal assembly and delivery; responsibilities include quality improvement, sanitation, infection control, and other facility-related duties.
Perform other duties as assigned.