Patient Services Specialist - Medical Oncology
About The Position
The Patient Services Specialist performs the reception, registration, insurance authorization, chart preparation, telephone triaging, and co-pay collection for the Medical Oncology practice. Excellent communication and problem solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary with the Oncology population. As a member of the physician practice team, this position acts as a professional liaison with patients, families and other departments. This individual performs responsibilities in a timely and accurate manner. This individual will partner in the orientation and training of new staff. These responsibilities are often carried out simultaneously with frequent interruption. In addition, this job may include other special project assignments as directed. All duties accomplished with an exceptional customer service approach to optimize the Oncology patient's experience in the Cancer Institute. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Nice To Haves
- Associate's Degree or equivalent from a two-year college --or-- technical school with emphasis in Health Care
- 1 year of related experience in a healthcare setting (i.e. physician’s office, scheduler, etc.)
- Experience with Epic
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees
