Patient Services Specialist - Adult Behavioral Health - 1.0 FTE Day
About The Position
Patient Services Specialist - Adult Behavioral Health Unit at Providence St. Vincent Medical Center. This is a Full-Time (1.0 FTE), Day Shift position. The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service and in addressing patient safety issues that arise with acutely ill psychiatric patients. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- In compliance with company policy and state regulations, a Department of Human Services (DHS) background check is required for this position upon hire.
- One(1) year of customer service experience, Or Successful completion of a Providence internship.
Nice To Haves
- Coursework/Training: Some college.
- One (1) year Medical office or healthcare experience.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
