Patient Services Specialist
Providence•Anchorage, AK
•Onsite
About The Position
The Patient Services Specialist serves as the initial point of contact for patients and visitors, whether in person or over the phone. This position is crucial for maintaining a high level of patient satisfaction by providing exceptional customer service. The role is part of the Providence Physician Service Organization, which fosters a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect, empowering its caregivers.
Requirements
- 1 year customer service experience
- Successful completion of Providence internship
Nice To Haves
- 1 year Medical office or health care experience
- Basic experience with electronic medical records and/or computerized billing systems
- Medical terminology experience
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience
Responsibilities
- Be the first point of contact to patients or visitors in person or by phone
- Maintain a high level of patient satisfaction by providing exceptional customer service
- Deliver the Mission of caring for everyone, especially the most vulnerable in our communities
Benefits
- Best-in-class benefits designed to support you and your family in staying well, growing professionally, and achieving financial security
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
