Patient Services Specialist (Front Office Receptionist)

American Vision Partners • Lubbock, TX

8d • Onsite

About The Position

As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.

Requirements

• High School Diploma or GED
• Medical office experience
• Experience with verifying health insurance coverage, prior authorizations, and clinical chart prep
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Dedicated to creating a quality patient experience

Nice To Haves

• Bilingual preferred

Responsibilities

• Prepping and maintaining charts for patient care, verifying health insurance coverage, prior authorizations etc
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Reviewing all paperwork with patients; consents for procedures

Benefits

• medical and dental insurance
• significant eye care discounts
• 401(k)
• paid holidays
• PTO
• Sick Time
• pet insurance
• opportunity for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED