Patient Services Specialist - Radiation

Florida Cancer Specialists•The Villages, FL

1d•Onsite

About The Position

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Since 1984, Florida Cancer Specialists & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network, FCS utilizes innovative clinical research, cutting-edge technologies, and advanced treatments to provide world-class cancer care. FCS is recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, offering patients access to more clinical trials than any private oncology practice in Florida. Through a partnership with Sarah Cannon, FCS is one of the largest clinical research organizations in the United States, often leading the nation in initiating research studies and offering ground-breaking new therapies. The Patient Services Specialist (PSS) will handle most clerical duties associated with a medical clinic. The job is divided into 'stations,' each with distinct duties, but every PSS employee is required and expected to assist co-workers in performing all PSS job duties at all times. All PSS hires will be expected to learn and perform all duties of all front office stations. The role requires strong copywriting and editing skills, attention to detail, ability to consistently meet time-sensitive priorities, and being highly organized and flexible according to changing priorities. Other duties and projects may be assigned.

Requirements

High School Diploma / GED
Demonstrated strong copywriting and editing skills
Attention to detail and the ability to consistently meet time-sensitive priorities
Highly organized with the ability to be flexible, according to changing priorities
Experience in the healthcare field is highly preferred
Attention to detail with strong ability to multitask
Excellent interpersonal skills
Strong communication skills with a wide variety of personalities
Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills
Detailed oriented with the ability to exercise independent judgment
Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters
Good command of the English language
Strong customer focus
Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations
Effectively manages own time, conflicting priorities, self, stress, and professional development
Self-motivated and self-starter with ability work independently with limited supervision
Ability to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites
Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook
Valid state Driver’s License for travel to satellite offices and offsite meetings
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy
Clear results of a thorough background screening
Receipt of various vaccinations, including the influenza vaccine (barring an approved exemption)
Subject to drug/nicotine testing (must be drug and tobacco/nicotine free)