Patient Services Specialist/ PSS
About The Position
Join our team as a variable shift, full-time, Urgent Care, Patient Services Specialist in Harker Heights, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
Requirements
- High School Diploma or equivalent preferred.
- Previous customer service experience in a retail, business, or office setting required
Nice To Haves
- 1 year medical office reception experience.
Responsibilities
- Responsible for answering calls
- Managing physician schedules
- Managing all incoming/outgoing documents from providers/patients
- Representing the clinic with a positive, professional attitude
- Ensuring a smooth flow throughout the office and working to minimize patient wait times
- Serves as the first point of contact for patients, deliveries, and office personnel
Benefits
- career growth opportunities
- tuition assistance
- resources that support your wellness, education, and financial well-being
- paid time off
- comprehensive health benefits
- supportive, inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
