Patient Services Specialist / PSS

Ardent Health Services • Harker Heights, TX

1d • Onsite

About The Position

Join our team as a day shift, PRN, Administration Patient Services Specialist (PSS) in Harker Heights, TX.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

Requirements

• Previous customer service experience in a retail, business, or office setting.

Nice To Haves

• High School Diploma or equivalent.
• 1 year of medical office reception experience.

Responsibilities

• Responsible for answering calls, managing physician schedules, managing all incoming/outgoing documents from providers/patients, and representing the clinic with a positive, professional attitude.
• Responsible for ensuring a smooth flow throughout the office and working to minimize patient wait times.
• Serves as the first point of contact for patients, deliveries, and office personnel.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees