Patient Services Specialist - Physical Therapy

Providence • Lubbock, TX

8d • Onsite

About The Position

Under the direction of the PAS manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 6 months Healthcare experience in Business office, Hospital or Medical Office setting

Responsibilities

• assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits
• completing financial clearance functions
• collecting accurate demographic information, insurance information, and collecting patient liability
• responsible for financial clearance functions on assigned scheduled accounts during registration downtimes
• miscellaneous client service activities including valuables collection and providing basic customer service
• greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees