Patient Services Specialist Lead

Seton Medical Center Harker Heights•Harker Heights, TX

About The Position

Join our team as a variable shift, full-time, Patient Services Specialist Lead in Harker Heights, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.

Requirements

Previous job experience in delivering exceptional customer service.
Strong grasp of medical terminology.
Must be well versed in HIPAA laws and keep patient documentation and information confidential.

Nice To Haves

High School Diploma or equivalent.

Responsibilities

Refers/schedules patients to specialists and for various testing procedures.
Verifies insurance coverage and pre-certifications needed prior to scheduling.
Occasionally assists with daily operations of clinic, including greeting and assisting customers, answering business telephone calls, patient data entry, maintaining the filing system and handling a wide variety of duties, as needed.
Maintains a knowledge base of insurance companies and their requirements. Responsible for coding knowledge.