Lead Patient Services Specialist - DERMATOLOGY
About The Position
The Patient Services Specialist – Lead Level provides leadership and operational support to the front-office team. The Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles. This role performs all core functions while serving as an informal coach and resource to peers. The Lead is responsible for shift coordination, issue resolution, training, and championing key initiatives that align with clinic goals and patient care standards. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Institute and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 4 years related experience in medical office or healthcare OR 3 years experience as a Providence employee in related position
Responsibilities
- Shift coordination
- Issue resolution
- Training
- Championing key initiatives that align with clinic goals and patient care standards
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
