Patient Services Specialist - Admitting
About The Position
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Handles all routine patient inquiries related to the registration process. Insures all necessary demographic and financial data is obtained, and accurately documented into the ADT system. Identifies appropriate payor source for routing of revenue generated during the patient stay. Ensures that any pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Tarzana Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- H.S. Diploma or GED
- California Fire and Life Safety Card - National Organization within 30 days of hire
Nice To Haves
- Coursework/Training: Some College.
- Upon hire: Certified Patient Account Tech certification
- 2 years Experience in a hospital, similar medical setting, or physicians office.
Responsibilities
- Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services.
- Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights.
- Handles all routine patient inquiries related to the registration process.
- Insures all necessary demographic and financial data is obtained, and accurately documented into the ADT system.
- Identifies appropriate payor source for routing of revenue generated during the patient stay.
- Ensures that any pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols.
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
