Patient Services Representative - Twin Cities Orthopedics
About The Position
The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. This is a part-time (0.6) position working Tuesday, Thursday and Friday, within the hours of 7:00am and 4:00pm out of our Hudson location. This position will also rotate on a backup scheduled once per quarter for TCO Woodbury urgent care weekends. Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Requirements
- High School diploma/GED or equivalent
- Proficient in Microsoft Word, Outlook, and Excel
- Customer Service experience required
Nice To Haves
- Administrative or Medical Office experience preferred
Responsibilities
- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
- Verify and document insurance information as defined by current business practices
- Accurate and timely scheduling of new and existing patients in the current practice management system
- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Maintain timely communication with patients, families, and staff
- Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
- Any and all other duties as assigned
Benefits
- Actual starting pay will vary based on education, skills, and experience.
- A $1,500 sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
- We offer a comprehensive benefits package - to learn more click here [https://revohealth.com/wp-content/uploads/sites/2/2025/11/2026-Benefits-Overview-Final-1.pdf].
- Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
- All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
