Patient Services Representative

WOUND CENTRICS LLC•West Monroe, LA

6d•Onsite

About The Position

Full-time Patient Services Representative needed. Do you have exceptional organizational and communication skills, and are able to prioritize multiple tasks? Are you interested in starting or advancing your career with an innovative healthcare company that is leading the way in acute wound care management? If so, WoundCentrics is interested in helping you put your knowledge and expertise to use in our Patient Services Representative position. As Patient Services Representative, you would be responsible for all business operations at our facility. This would include keeping all patient information current, handling insurance claims and verification, processing billing and payments, and overseeing referrals. Here, you can grow an amazing career through ongoing training, plus enjoy enviable benefits and perks that include a full benefits package and a schedule of Monday through Friday 8a-5p that will allow you a healthy work/life balance - not to mention no on-call! Apply for our Patient Services Representative position today to join a unique team of professionals at a company that is an industry leader in healthcare!

Requirements

Punctual and consistent attendance
Demonstrates effective communication and problem-solving skills
Exceptional time management skills
Good organizational skills with the ability to prioritize tasks
Basic knowledge of Microsoft Office applications (i.e. Word, Excel, PowerPoint, Access)
Customer Service oriented with the ability to express empathy
Demonstrates ability to effectively handle multi-phone line system
Exhibits ethical and professional behavior
High School Diploma or GED required
Prolonged periods of sitting
Exert 20-50 lbs. of force occasionally and 10-20 lbs. frequently

Nice To Haves

Knowledge of coding and billing preferred
Certificate in medical office training course preferred
Bilingual (English/Spanish) preferred

Responsibilities

Process patient data and charges in a timely manner, verifies all data, unit charges, and billing elements
Process and maintain all patient records and insurance information
Collect, analyze, report, and perform patient billing reconciliation
Report concerns, problems, or complaints to supervisor
Provide support for facility billing functions and collection activities
Attain appropriate authorizations, referrals, patient demographics, and insurance information
Adhere to all HIPAA and company policies and procedures
Accepts other duties as assigned