Patient Services Representative

Mountain Community Health Partnership • Spruce Pine, NC

5d

About The Position

Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative will float between Spruce Pine and Burnsville and may be asked to work at any MCHP facility, based on need.

Requirements

• High school diploma or equivalent.
• Knowledge of basic phone etiquette.
• Basic computer skills.
• Ability to understand medical terminology.

Nice To Haves

• 1 year of medical office experience, preferred.
• Ability to effectively communication with Hispanic speaking patients, preferred.

Responsibilities

• Checking patients in and out.
• Scanning supportive documents.
• Answering the telephone in a pleasant and informative manner.
• Collecting appropriate paperwork and patient information.
• Faxing patient information to outside entities.
• Setting up appointments.
• Verifying insurance coverage and collecting monies due.

Benefits

• 401(k)
• Employer Paid Health Insurance
• Life Insurance; Group and Voluntary
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED