Patient Services Representative-PRN- Thompson Falls

Clark Fork Valley HospitalThompson Falls, MT
2dOnsite

About The Position

Thompson Falls Family Medicine is currently seeking a friendly, detail-oriented, and professional Patient Services Representative (PSR) to join our team. As the first point of contact for patients and visitors, the PSR plays a key role in creating a welcoming and efficient environment. The ideal candidate will demonstrate exceptional customer service skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare setting. Accuracy in verifying and entering patient information into electronic health records is essential to this role.

Responsibilities

  • Greet and register patients and visitors promptly and courteously
  • Schedule patient appointments and confirm daily schedules
  • Prepare daily provider schedules and generate statistical reports
  • Answer incoming phone calls, relay messages, and assist with inquiries
  • Process incoming and outgoing medical record requests in accordance with HIPAA regulations
  • Secure patient health information by maintaining a clean and locked workstation when unattended
  • Perform other administrative tasks as assigned to support clinic operations
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