Patient Services Representative

Motion Physical Therapy Group•Monroe, NY

2d•$19•Onsite

About The Position

Patient Services Representative Job Location: 411 NY-17 M Monroe, NY (Orange County; outpatient clinic) Job Type: Full-Time (Mon - Fri; 40 hours per week. Will further discuss work schedule during interview.) Salary: $19.00/hour (commensurate with experience) How MOTION PT Group, a member of the Confluent Health Family Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more! Who We Are: Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them. Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Requirements

High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required

Responsibilities

Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience