PRN Patient Services Representative

Advent•Indianapolis, IN

15d•$16 - $20•Onsite

About The Position

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: PRN Patient Services Representative Location: Indianapolis North, Indianapolis South, & Avon Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a PRN Patient Services Representative , you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. This is a pro re nata (PRN) role, meaning this role's primary purpose is provide flexible support in the case of scheduling gaps or covering for staff that will be out of clinic. Scheduled hours vary weekly between 0-40 with a minimum of 3 days (24 hours)/ month guaranteed.

Requirements

Prior medical experience preferred
Proven ability to independently apply best practices in time management
Proven ability to multitask in a fast-paced environment
Prior experience and/or desire to work in a role held accountable to quality performance metrics
Strong customer service focus
Solid technology skills including Outlook, Word, Excel, Electronic Health Records
Great attention-to-detail and accuracy in work
Solution oriented problem solver
Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done
Ability to work at ADVENT Avon, Keystone Crossing, and Southport clinic locations as needed

Responsibilities

Greet patients and accurately checks patients into EHR using established patient registration check-in protocols
Order Sleep Study device utilizing system
Upload sleep study reports into system
Review of future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
Schedule patient appointments
Answer call center calls to provide overflow coverage as necessary
Owns opening of clinic and closing of clinic per established guidelines
Responsible for ensuring documentation is appropriately completed, patient payment is received per insurance and works with clinic team members to maintain daily schedule
Order medical supplies and pharmaceuticals as needed, per established protocol
Cross train to assist in other non-clinical duties

Benefits

Culture that embraces being kind, is solutions minded, and encourages you to ask questions
PRN flexibility (scheduled hours vary weekly between 0-40 with a minimum of 3 days/ month)
Convenient day shift schedule
Schedule: Monday & Wednesday: 8am-4:30pm Tuesday & Thursday: 8am-5:30pm Friday: 8am-2:30pm

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