Patient Services Representative- Fryecare Family Physicians

Lifepoint Health • Hickory, NC

7d

About The Position

Job Summary (PSR) A medical office position responsible for front office processes in the physician practice COMPANY DESCRIPTION Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. Essential Functions(PSR) Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process Collects co-pays and posts charges. Charge entry and patient balance processing. Distributes information to patients regarding office policies, procedures, information about the practice, etc. Explain and enroll patients in the patient portal. Additional responsibilities as needed

Requirements

• High school diploma or equivalent required

Nice To Haves

• Graduate from a medical office assistant program preferred

Responsibilities

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed

Benefits

• Wide range of benefits options!
• Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
• HSA
• 401(K) retirement plan contributions
• Generous Paid Time Off
• Accident & Critical Illness Insurance
• Prescription Assistance with OptumRx
• Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
• Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees