Patient Services Representative - Family Practice

Prime Healthcare•Lewiston, ME

About The Position

Central Maine Healthcare is seeking a Full Time, Patient Services Representativ e to join our team at the Family Practice office! Position Summary: The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.

Requirements

High school diploma or equivalent required
Minimum of one year of work experience in directly communicating and providing service to patients or public required ; preferably in a healthcare related field.

Nice To Haves

Prior medical office experience and knowledge of medical terminology preferred.
Demonstrated proficiency with data entry/keyboarding preferred.

Responsibilities

performing diversified coordination
participation in a variety of duties associated with daily clinic preparation process
patient identification
patient check in/out
charge posting
cash management
patient appointment scheduling
customer service
message distribution
ancillary scheduling and preparation and referrals management
Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions.