Patient Services Representative - CCP Express Care Washington

UPMC•Washington, PA

7h•Onsite

About The Position

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Limited Part-Time Patient Services Representative to support the office in Washington. Weekend and evening availability required to support the hours of operation. Clinic Hours: 4:30p-9p Mon-Fri 11:30a-8p Sat, 9:30a-6p Sun EPIC experience preferred. Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. Scheduling: Arrange follow-up appointments and connect patients to services. Support: Help patients navigate the healthcare system and provide clear instructions. Technology: Register patients in Biometrics and promote MyUPMC portal. Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. Admin Tasks: Handle phone calls, scan records, and perform office duties.

Requirements

Completion of high school or equivalent.
Act 31
Act 33
Act 34
Act 73

Nice To Haves

EPIC experience preferred.
Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
Two years of experience in a medical, billing, fiscal, or customer service role preferred.
Knowledge of medical terminology preferred.
Prior experience with Medipac, Epic, or other health records systems preferred.