Patient Services Representative

InStride Foot & Ankle Specialists • Jacksonville, NC

7d

About The Position

Patient Services Representative Job Summary Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling

Requirements

• High School Diploma or GED required.
• Computer experience required.
• Customer Service experience required.
• Understanding of medical insurance required.
• Front desk medical practice experience required.
• Must have a working understanding of OSHA & HIPAA compliance.

Nice To Haves

• Experience with Medical Records Software and practice management software preferred.

Responsibilities

• Greets and registers patients.
• Verifies insurance and demographic information.
• Checks patients in and/or out and makes appointments as indicated.
• Collects co-pays and patient payments.
• Answers phones.
• Monitors and resolves registration errors.
• Completes referrals and authorizations as needed.
• Responsible for tidiness of front office and waiting area.
• Demonstrates working knowledge of E.M.R. system.
• Surgery Scheduling

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED