Patient Services Representative (Hybrid)

Surgery Partners•Park City, UT

65d•Hybrid

About The Position

Join our dedicated team at Park City Surgery Center in beautiful Park City, Utah! We are seeking someone with a professional demeanor who can work well under pressure, will provide great customer service to our patients, and is able to multitask! Join a team where your work makes a meaningful impact. We value team members who contribute to a supportive, solutions-focused culture and believe in being part of something greater than themselves. GENERAL SUMMARY OF DUTIES: The Patient Services Representative performs general business office functions that may include some or all of the following: Charge capture and over-the-counter payment posting Insurance verification and eligibility Insurance pre-authorization/pre-certifications Counseling patients and families on insurance and payment issues prior to surgery Ensures all insurance, demographic, and eligibility information is obtained from patients and enter into the billing system in an accurate and timely manner Register patients in the system Collect and revise all patient insurance information Collects co-pays, deductibles and other out of pocket amounts at the time of service Balances receipts, reconciles daily work batches and prepares audit trail Work collaboratively with Business Office staff to ensure a smooth experience for our patients Other duties as assigned If you're someone who is highly detailed, thrives in a fast-paced environment, and enjoys helping others over the phone, this role will be a great fit! The position includes consistent daily phone communication and heavy computer usage.

Requirements

High school diploma or GED required
Two years minimum front office experience in a medical environment (preferred)
Excellent attention to detail and organizational skills
Ability to thrive in a fast-paced, high-volume environment
Effective communication and interpersonal skills

Nice To Haves

College degree a plus

Responsibilities

Charge capture and over-the-counter payment posting
Insurance verification and eligibility
Insurance pre-authorization/pre-certifications
Counseling patients and families on insurance and payment issues prior to surgery
Ensures all insurance, demographic, and eligibility information is obtained from patients and enter into the billing system in an accurate and timely manner
Register patients in the system
Collect and revise all patient insurance information
Collects co-pays, deductibles and other out of pocket amounts at the time of service
Balances receipts, reconciles daily work batches and prepares audit trail
Work collaboratively with Business Office staff to ensure a smooth experience for our patients
Other duties as assigned