Patient Services Representative

Archon Business Group • Chico, CA

4d • $21 - $25 • Onsite

About The Position

Responsible for performing a variety of secretarial duties for physicians and other members of the office.

Requirements

• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review, and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Skill in operating a computer, telephone, and copy machine.
• Ability to type 50 wpm.
• Ability to read, understand, and follow oral, and written instruction.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to communicate clearly and concisely.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• High School Diploma or equivalent
• Excellent interpersonal communication skills
• Ability to work independently and demonstrate initiative and flexibility within a team environment.

Responsibilities

• Answers telephone, screen calls, takes messages and provides information.
• Greets, screens, schedules, and directs patients.
• Prepares and processes correspondence.
• Answers routine medical inquiries and drafts letters.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Requests, locates, sends, and received patients’ medical records.
• Maintains appointments for patients.
• Prepares electronic patient charts.
• Maintains electronic patient files and assists in establishing office systems.
• Orders office and clinical supplies.
• Assists in the care and maintenance of office equipment.
• Maintains the strictest confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED