Patient Services Representative

Balance Health•Glenview, IL

About The Position

For over 55 years, we have been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine, and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth. As our family expands, we live and work by our core values: integrity, excellence, trust, caring, tradition, and innovation. POSITION SUMMARY We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. This position will be based in our Glenview office but will occasionally be required to travel to clinics within the assigned area.

Requirements

High school diploma or GED required
2 years in a healthcare position preferred
Good verbal and written communication skills
Basic knowledge of computers and office equipment
Patient-focused with the ability to work independently
Capability to adapt quickly and thrive in a fast-paced environment

Responsibilities

Greet patients
Check in patients and assist with individual concerns, as they arise
Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
Other tasks, as assigned