Patient Services Representative - Full time, daytime

Lumexa Imaging•Willingboro, NJ

8d•Onsite

About The Position

The Patient Service Representative is a key position in our imaging centers that greets patients and registers them for their procedures at the front desk. The role performs all clerical duties necessary to register and process patients so imaging studies can be performed and billed correctly.

Requirements

Experience in an administrative healthcare position preferred
Good computer skills, proficient keyboarding and data entry skills
Working knowledge of insurance and billing functions a plus
Knowledge of medical terminology and anatomy a plus
Excellent communication skills
High school diploma or equivalent
Detail oriented and ability to multitask in a busy work environment
Knowledge of office equipment (i.e. copy machine, scanner, fax machine, multiline telephone)
Ability to communicate verbally and in writing with patients, their family members and coworkers
The position requires sitting for 75% of scheduled shift along with standing, walking, reaching and lifting. Use of a computer keyboard, computer mouse and telephone is required for 80-90% of scheduled shift.

Responsibilities

Register patients by collecting/verifying patient demographic information, insurance data and referring physician information as well as meaningful use
Achieve accurate and complete data entry of each patient
Check insurance eligibility
Calculate deductibles and coinsurances
Collect and post co-pays, coinsurances and balances
Daily data entry/computer work
Keep accurate journal sheets of all payments posted
Schedule appointments. Explain studies, procedures and preps to patients
Answer the telephone, fax reports, request and release images
Contact referring physician offices as needed
Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations
Print and/or scan documents into patient accounts
Keep the work area stocked, orderly and clean
Release images to patients when necessary
Communicate information to radiologists, technologists, patients and referring physician office
Regular attendance
Punctuality and regular attendance
All other duties as assigned

Benefits

Career Growth: We support and encourage all employees to advance their careers through internal promotion in the organization. We offer the Technologist Advancement Academy (TAA), a cross training program is designed to help our employees to pursue registry in other modalities (MRI, CT, Mammography). It allows you to advance your career during working hours while still being paid. Our program includes a dedicated trainer and online training through simulations.
Medical Insurance: We partner with a leading healthcare provider to offer three competitive medical plans for employees to select from based on their individual healthcare needs.
Dental Insurance: South Jersey Radiology has worked with a leading healthcare provider to design a dental plan that is a step above most in the market today, offering the largest network of providers in the country and orthodontia coverage with no age limit!
Vision Insurance: We are proud to offer competitive and affordable vision coverage to our team.
Life Insurance: We provide life insurance coverage at no cost to the employee and offer additional voluntary coverage.
Paid Time Off: We offer 18 days and holidays when you start with South Jersey Radiology. More time off is earned as you stay with the team! More time off is earned as you stay with the team!
401(K): SJRA is proud to offer a 401(k) plan with Safe Harbor and Profit Sharing contributions.
Teladoc: Affordable convenient option for treating all your medical conditions, it allows you to talk to a doctor anytime anywhere by phone or video consult.
Employee and family discount: Several radiology studies (scans) are fully covered for employees and eligible household members simply be being part of the SJRA family.
Short & Long Term Disability: For those unexpected life events we offer voluntary short and long term disability insurance through The Hartford. Maternity leave is covered by short term disability.