Patient Services Rep
About The Position
Join our team as a day shift, full-time, Patient Services Rep in Claremore, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology and surgery. Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals. Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules. Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner. Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry. Committed to being a team player by performing all duties as required or assigned to provide quality patient care. Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Requirements
- High School Diploma or GED
Nice To Haves
- Previous customer service experience preferred
- Previous medical office experience would be a plus
Responsibilities
- ensuring patient flow
- medical record availability and completeness
- scheduling physician/provider appointments
- maintenance of physician appointment schedules
- Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner
- Answers telephone promptly in a customer friendly manner
- Collects and verifies accurate patient information and enters into registration system
- Receives payment for services and correctly completes charge slips for data entry
- Committed to being a team player by performing all duties as required or assigned to provide quality patient care
- Responsibility to uphold the policies and procedures of Hillcrest Healthcare System
Benefits
- career growth opportunities
- tuition assistance
- resources that support your wellness, education, and financial well-being
- paid time off
- comprehensive health benefits
- supportive, inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
