Patient Services Rep

Ardent Health Services•Claremore, OK

4d•Onsite

About The Position

Join our team as a day shift, full-time, Patient Services Rep in Claremore, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology and surgery.

Requirements

High School Diploma or GED

Nice To Haves

Previous customer service experience preferred
Previous medical office experience would be a plus

Responsibilities

Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
Answers telephone promptly in a customer friendly manner.
Collects and verifies accurate patient information and enters into registration system.
Receives payment for services and correctly completes charge slips for data entry.
Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.